DO NOT RECOMMEND!!!
July 15, 2019
In April we purchased a unit here with no issues at all, and the guy working in the office was great, but last Thursday we had to get a 2nd larger unit, and it was done over the phone. We were told that this one came with a lock and that when we came in for the first time, they'd give us a combo to it. On Saturday I loaded up my truck and made sure to get there during business hours....when I got there, no one was on-site and when I tried to call their number, I got a "virtual" assistant who didn't even have us on record as having a second storage unit. She could not locate anyone on site either, so not helpful whatsoever. I wasn't offered any compensation for the hassle this caused either, otherwise, this would be a better review. We have to be out of our home in 2 weeks, and really needed access to our unit over the weekend, which by the way, was prepaid for. Until they actually have someone on site and available to help, I DO NOT recommend them!!